OTFD Form Banner

Help us serve you better by giving us an OTFD  💪 

What is an OTFD?

Open the Front Door—or OTFD—stands for the four steps of providing feedback: observation, thoughts, feelings, and desire.

In this page, you get the opportunity to use the OTFD method to give feedback to the X-Factor team.


Why give us feedback? (No feedback doesn't really mean "no feedback", does it?)

1. "No feedback" could be a sign of disinterest. Are we not doing well?

2. Are you shy or don’t know how to give feedback?

3. Do you tell or complain to your family or friends when you’re happy or unhappy about something?

4. Maybe we did a great job, let us now so that we can keep it up!


How to give us feedback
 • Watch this video to understand more how OTFD works: https://www.youtube.com/watch?v=_fu0EVjIE8M&t=6s


• In the first step, OBSERVATION, tell us what happened in a factual, objective, fly-on-the-wall way in order to get everyone on the same page.
For example, We were supposed to start the zoom meeting at noon, and it’s now 12:45. This is a statement of fact, not a judgment or conclusion—merely data.

• Next share your THOUGHTS about what occurred. Using “I” statements, you can tell your thoughts or opinions about what occurred.

For example: I’m wondering what happened, and why you didn’t let me know you were going to be late.

• Then we share your FEELINGS, also using “I” statements.

For example: I'm feeling frustrated and a little hurt that you didn’t care enough to let me know you were going to be late.

• Finally, sharing your DESIRE to allow you to express the outcome you'd like to see from this feedback.
For example: In the future I’d like you to let me know in advance if you’re going to be late.

Now you’re ready to leave us an OTFD! 

You can keep the OTFD anonymous however we'd appreciate if you can leave your name so that we can address the feedback better. Thank you!

Help us serve you better. OTFD us!

Enlightened Profits Pte. Ltd.


Privacy Policy & Terms of Service


Disclaimer: Enlightened Profits Pte. Ltd. does not make any guarantees on your ability to get results or earn money through the use of our strategies, ideas, tools, information, etc. Furthermore, Enlightened Profits Pte. Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Nothing on this page, any of our websites, or any of our curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax, or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your lawyer, accountant, or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. In no event shall Enlightened Profits Pte. Ltd. be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials or information in this page or any of our websites. Users are responsible and accountable for their actions. Registration to any forms on our sites is considered as the users' sole decision and does not hold Enlightened Profits Pte. Ltd. in anyway accountable nor liable. This site is not a part of the Facebook website or Facebook Inc. It is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.