FREQUENTLY ASKED QUESTIONS
Ask us anything and we will answer.
Who will be coaching me in the X-Factor program?
In the program, me, Josiah and also the other X-Factor coaches from our marketing, our operations, and our HR (human resources) side will be coaching you.
Who else can I bring to the program?
We encourage you to only bring in two key decision makers so they will be the primary point of contact when we are discussing strategic stuff and making decisions for your company.
However, you can also bring in an unlimited number of marketing team members into the program to attend our virtual training, our live masterminds, or any of our live events.
You only have to invest a token amount for the ticket fees just for us to cover the cost.
What is the coaching process you will use to get me results?
For other people, they will cover a lot of tactics, blueprints, and step-by-step procedures with you - which they claim will get you results as you follow them.
However, you will notice that you are not getting results as you follow these methods, largely because maybe you don't have the mindset, the thinking, the principles, or why you need to implement all of those things. Therefore, those tactics and frameworks become useless.
In comparison, what we do over here in X-Factor is very simple. We spend 80% of the time sharing with you the principles, why you need to apply certain strategies, why things are being done in a specific way, and so on.
When you understand the principles, the marketing, and the sales mindsets, then you will have the conviction and belief to eventually implement the frameworks and the tactics that we will subsequently share with you.
We do not spend a lot of time on the technical kind of stuff. We are really one of the best, if not the best, at identifying the wrong mindsets and the principle that you might have and why you think that way.
We will help you shift the way you think so you can carry out the frameworks and the tactics. We are so good at this because apart from being good entrepreneurs, we are really good teachers. We study a lot of teaching methodologies which we will eventually transfer to you.
The second way we can get you results is through our Hyper Growth Framework. The Hyper Growth Framework is a 6-step process that will get you results even during the first growth phase.
Number one, once we onboard your team, you will get access to the 8-week basic marketer training for all the marketing roles such as digital marketer, copy writer, and so on. Our clients send entire marketing teams for us to train them.
On top of this, we will also give your entire team access to the X-Factor 3-Day Bootcamp completely for free.
To be very honest, both successful and unsuccessful people come out of the program. For the successful people, they will succeed with or without us. We are merely the catalyst for their success and we help them get there faster.
For “unsuccessful people”, they will not get spectacular results with or without us - and that’s the truth. Instead of asking us what is the success rate of our program, probably we will throw it back to you.
Frankly speaking, less than 5% of people do not get results within the first 12 months. However, we have a simple policy - we will stick with you until we get you results.
We also have a guarantee. We will coach you until you make back your investment for whichever coaching program you take with us. Whatever investment you make with us, this guarantee holds true. So all in all, the risk of working with us is zero.
When does my membership start?
The moment you make an investment, our team will onboard you within 24 hours. Afterwards, we will arrange for a kickstart call with you within seven days.
We run things ASAP because we want to get you results ASAP as well.
Most of our programs last for 12 months.
What happens after our membership expire?
You can decide to renew your membership with us and continue scaling your business.
In your second year or beyond with us, we have a program called the X-Factor Advanced Level program where we focus on leadership, scaling, training your team, and so on. We'll help you scale your business to the next heights and we will still help you in the areas of marketing and sales.
But typically within the first year, we help our clients set up their offers, their marketing funnels, and so on.
We work on the mindsets first, frameworks and tactics second. Once we get the right mindset settled which is frankly the foundation, then we get into the frameworks, the blueprints, the tactics, the templates, so on and so forth.
80% of what we will cover is on mindset and 20% is on framework. We have roadmaps for you - both long term and also short term roadmaps. We will help you in identifying what you should be focusing on in the next quarter, and what are the next three steps you need to do, and so on.
We make things pretty practical after we get the mindset settled. In the accountability side of the program, we have a client success manager who will be following up with you on your progress. You will be assigned a coach as well. They will take care of your progress and your results.
Another method that we use in the program is something called declarations of penalties, and this is backed by research. If you declare your goals and the penalty you will receive if you do not achieve those goals, then you will make the effort and you'll move forward towards your goal much faster.
We get our clients to declare what they are going to do, what action items they are about to do in order to get to those goals, and if they don't do those things, what penalty they are going to face.
As a result, we have a very high level of completion rate for the tasks we give our clients. Eventually, them doing their task leads to them getting results.
If your application is accepted, we will chat with you more and find out about your business. If you find that your business is suitable for us and if we put across an offer to you, you will find out what are the different investments required for our different memberships.
If we put an offer across to you, we will then explain the different programs available to you and also potentially recommend to you the one that suits you the most.
Where is the coaching program conducted?
Typically we have virtual coaching sessions approximately 90% of the entire year.
On some occasions, we have live meetups typically in Singapore and we have live masterminds around Asia.
You get access to the virtual and the live events depending on the membership level that you will subscribe to.
For Melvin, for myself, and for all the other coaches we have, we really love to teach and share. When you get results, it really makes us happy and satisfied. And therefore, we want to continue to coach you guys.
You didn't get your answer?
Feel free to email us at support@enlightenedprofits.net or send a message to our WhatsApp and we’ll assist you.